Your Trusted Technology Partner
In an era of constant change and heightened risk, having a trusted, reliable partner is essential. At the heart of our company culture is a commitment to earning your trust every day—through clear communication and by consistently delivering on our promises.
Trusted By
Over 20,000 customers across 8+ million units
Putting Trust at the Core of Innovation
At AppFolio, security, compliance, and ethical innovation are at our core. With enterprise-grade protection, proactive fraud prevention, and responsible and ethical AI, we champion transparency, reliability, and trust—so you can focus on growing your business with confidence.
Information Security
With specialized security teams and continuous 24/7/365 monitoring, AppFolio employs enterprise-grade practices, tools, and protocols to safeguard our infrastructure and software. By protecting against unauthorized access and data breaches, our proactive approach provides robust protection against evolving threats.
- Incident Response
- Data Protection
- Security Testing
- Application Security
- Infrastructure Security
- Intrusion Detection System (IDS)
Fraud Prevention & Controls
Fraud prevention is central to AppFolio’s operations. We leverage advanced systems to detect, deter, and address fraudulent activities. By integrating authentication tools, Identity verification services, and transaction monitoring, we provide a secure ecosystem for you to operate confidently.
- Authentication
- Identity Verification Services
- Transaction Monitoring
Infrastructure & Stability
Reliability is a cornerstone of our platform. Our scalable, resilient technology stack is supported by proactive monitoring, rigorous error handling, and industry-leading uptime standards. With an extremely high uptime status, we empower your operations to run seamlessly, no matter the scale.
- Reliability
- Optimal Uptime
- Accessibility
Compliance & Ethics
We hold ourselves to a high ethical standard, fostering a culture of accountability, transparency, and respect. Our compliance programs entail rigorous training and education, regular audits, and robust reporting mechanisms to help us meet our commitments to industry, regulatory, and internal standards while also fulfilling our unwavering commitment to doing what’s right for our customers, employees, and stakeholders.
In compliance with United States export control and economic sanctions laws and regulations, AppFolio does not support users accessing our applications from countries and regions barred by the U.S. Treasury Department’s Office of Foreign Assets Control including Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine, the Luhansk People’s Republic region of Ukraine, and the Donetsk People’s Republic of Ukraine
Data Governance
Data governance is at the core of AppFolio’s commitment to trust and operational excellence. We uphold rigorous standards for responsible data management, access, and use, fostering a culture of transparency and accountability. Our programs include dedicated teams, proactive risk management, and robust data management tools to safeguard information and comply with industry regulations and best practices. By prioritizing data integrity and protection, we empower our customers, employees, and stakeholders to operate with confidence in a secure and well-governed environment.
- Data Management
- Data Protection
- Data Privacy
Responsible AI
Responsible AI is integral to AppFolio’s commitment to trust and innovation. We champion fairness, transparency, and security through ethical AI development standards and processes, fostering accountability and responsible use.
Our AI products are designed for interpretability, resilience against misuse, and bias mitigation—delivering consistent, fair service for all. By prioritizing responsible AI, we empower our customers and stakeholders to confidently leverage AI-driven solutions in a secure and well-governed environment.
- Data Protection
- Transparency
- Reliability
Corporate Responsibility
Corporate responsibility is deeply ingrained in AppFolio’s DNA, reflecting our commitment to ethical innovation and sustainable practices. Our governance framework prioritizes trust and transparency, ensuring that our business practices are fair, accountable, and aligned with the highest ethical standards.
- Trust & Transparency
Partnership
We strive to do more than just deliver a service—we aim to be the partner you trust and rely on for the long term. With one powerful platform and our team behind you, you can transform your day-to-day operations to boost efficiency and quickly remove roadblocks, giving you more time to focus on what matters.
- Customer-driven product development
- Easy access to service & support
- Dedicated Onboarding team
Compliance at AppFolio
We’re Here For You
Our commitment is to your trust and security. Explore the measures we take to protect your data and support your success.