We do not sell your personal information to third parties for money, and we do not act as a data broker. However, we may need to share your information with service providers, third parties, and other users in order to provide our Services and perform tasks on our behalf. This section explains when and why we share your information.
We use a variety of third-party service providers to help us provide our Services and to perform tasks on our behalf, and these third parties may require your information for such purposes. For example, service providers may help us: (a) verify your identity or authenticate your identification documents, (b) check information against public databases, (c) conduct background checks, fraud prevention, and risk assessment, (d) perform product development, maintenance, and debugging, (e) provide customer service, payments, or insurance services, (f) automate administrative tasks; and (g) provide analytics. We have written agreements with all such third parties and they are not permitted to use your information for any purpose other than to deliver the relevant services in a professional manner, and consistent with their legal, regulatory and other obligations. Some of these disclosures may constitute “sharing” of personal information for cross-context behavioral advertising or targeted advertising purposes under certain U.S. state privacy laws, which we describe in more detail here
Legal and Regulatory Disclosures
We may disclose your information to courts, law enforcement, governmental authorities, tax authorities, or other third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (a) to comply with our legal obligations, (b) to comply with a valid legal request or to respond to claims asserted against us, (c) to respond to a valid legal request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, or (d) to enforce and administer our Terms of Service or other agreements with users. Such disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's interests or for the purposes of keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or facilitating the collection of taxes.
Sharing With Your Consent or Upon Your Direction
With your consent or upon your direction, we may disclose your information to interact with a third party and for other purposes, such as with co-sponsors of our events or webinars.
Sharing Between Our Business Customers’ Users
To help facilitate the use of our Services by our Business Customers and among their users, we may need to share certain information within that business account with other users that are authorized to access and use that business account. For example, account login information and other certain personal information may be visible by all members of the business account for purposes of confirming account permissions and users.
Some of our Services let you publish information that is visible or available to the public. For example, if you use our website services, you may elect to include certain of your information on websites available to the public at large. Similarly, if you use our premium leads product to post your listings to numerous free and paid listings sites, such listings may include your information.
To enable or support us in providing you the Services, we may share your information within our corporate family of companies, which includes AppFolio and its wholly owned subsidiaries.
If we are involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction.