AppFolio Expands AI Market Leadership with New Realm-X Capabilities, Transforming Operational Performance for Property Managers

Additional platform innovations include student and affordable housing enhancements, alongside expansion of AppFolio’s Stack™ marketplace and re-imagined resident experience

Santa Barbara, Calif., June 18, 2024 — AppFolio (NASDAQ: APPF), the technology leader powering the future of the real estate industry, today announced a series of innovations to advance its product vision of creating a world where choosing, investing in, owning, living in, and managing communities feels magical and effortless. The company announced new capabilities in AppFolio Realm-X, its embedded generative AI that provides intelligent, real-time assistance by combining the latest foundation models with industry-specific context. Additional innovations include enhancements to AppFolio’s student housing and affordable housing solutions and new AppFolio Stack™ marketplace partners.

Game-Changing Productivity Through AI

Starting today, every AppFolio user can access Realm-X Assistant and Realm-X Messages. The first of their kind in the industry, these solutions give property managers and their teams a new way to experience AppFolio while achieving significant productivity gains, all within AppFolio’s one powerful platform.

“AppFolio Realm-X has completely shifted how we manage our properties,” said Simon Wong, CEO of Hogan & Vest, Inc. “With its intuitive interface and powerful capabilities, we've seen significant improvements in efficiency and productivity across our portfolio. Tasks that used to take hours can now be completed in minutes, allowing us to focus more on providing exceptional service to our residents.”

AppFolio also announced it is piloting Realm-X Flows, a workflow automation engine that helps users standardize their processes through workflows defined by users and automated with AI. Realm-X Flows can be taught to complete tasks, such as rental applications, rent collection and lease renewals, tailored to each customer’s specific business needs. This boosts productivity and allows teams to stay in control with visibility into each workflow step from inception to completion.

“With Realm-X, every team member is equipped with their own personal co-pilot — an additional pair of ‘hands’ to assist in managing the perpetual to-do list synonymous with property management,” said Will Moxley, Senior Vice President of Product at AppFolio. “Our early customers recognize Realm-X as a strategic advantage that streamlines their daily operations, freeing up time to reimagine how they want to run things in the future. And right now, it’s allowing them to sustain their growth while improving the productivity of every team member.”

New Innovations for Large Property Management Operations

A recent NMHC report found it is common for multifamily operators to utilize 10-20 different solution providers throughout the customer journey, resulting in complexity, integration challenges, and inconsistencies in the customer and employee experience. AppFolio continues to innovate rapidly to meet and exceed the expectations of large operators and their complex portfolios.

About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.