Take your association management business to the next level
With AppFolio's all-in-one solution that includes violations, online architectural reviews, and maintenance requests, all accessible from a mobile app, you can easily maintain the property values of the associations you manage.
Free up your team and focus on boosting productivity
Happy homeowners
Boost customer experience and satisfaction with on-demand tools.
Get more out of your day
Save time by streamlining routine tasks and processes.
Work from anywhere
Increase team efficiency with mobile functionality.
All the HOA management software features you need under one roof
Association Calendar
Show your communities everything you help manage, from board meetings and planned maintenance to community events and logistics. The Association Calendar is available to all members, reducing one-off inquiries about upcoming activities. You’ll be able to boost operational efficiency and streamline communication by removing the need for additional tools to track events, projects, and key dates, all while empowering your board to be informed about what is happening in their association.
Mobile violations and tracking
With AppFolio's mobile violations, you can say goodbye to point solutions, as you log violations, write and send letters, and track the status of previous violations in one mobile-friendly system. Move seamlessly from the field to the office, and enjoy end-to-end violation processing within AppFolio.
“Our community association managers are mobile. It's a mobile business. It's not a sit behind your desk business.”
Give your homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.
With AppFolio's architectural review process:
Homeowners quickly and easily submit their request along with supporting files, such as images and blueprints
The request is electronically routed to the architectural review committee for approval
Questions can be answered through in-app communication, keeping all records of the request in one place
Online Portals
Reduce the busy work of answering redundant calls and emails with robust online portals for homeowners and board members. Provide them with a one-stop-shop to complete tasks from anywhere, such as submitting architectural and maintenance requests, approving board business, and communicating with your team.
Portals increase team efficiency with:
Tracked online requests with a system of record that keeps everyone on the same page
Online payments that streamline accounts receivable
Instant communication to homeowners and board members with in-app messaging for architectural requests
Manage your community associations with ease
Maintenance Requests
Residents can easily submit common area maintenance requests within the AppFolio Online Portal, from anywhere. Community managers can quickly track and resolve requests, triage to assign vendors if needed, and automatically keep the homeowner informed.
Vendor Management
Give vendors access to view work order details, upload invoices, add notes and photos, and mark their work as complete all within the fully mobile Vendor Portal in AppFolio. All actions a vendor makes in their portal are saved and recorded for easy reference.
Board Member Tracking
Instantly locate current and past board members, so you know who to contact in any situation. Ensure that you have the latest information at all times without having to search other systems or files.
One seamless software solution for community association management