Preserve the Standards of Your Community Associations

With AppFolio's all-in-one solution that includes violations, online architectural reviews, and maintenance requests, all accessible from a mobile app, you can easily maintain the property values of the associations you manage.

ROLES
FEATURES
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Boost customer experience and satisfaction.

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Save time by streamlining routine tasks and processes.

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Increase team efficiency with mobile functionality.

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4,000+ Doors | 40+ Associations
Our community association managers are mobile. It's a mobile business. It's not a sit behind your desk business.
A headshot of Jordan Levine, Cofounder, Pelican Property Management
Jordan LevineCofounder, Pelican Property Management
A screenshot of the APM Property Manager Management Violations tool for mobile devices

Violations

Keep Your Associations In Check with Mobile Violations

With AppFolio's mobile violations, you can say goodbye to point solutions, as you log violations, write and send letters, and track the status of previous violations in one mobile-friendly system. Move seamlessly from the field to the office, and enjoy end-to-end violation processing within AppFolio.

AppFolio's fully digital violation tracking capabilities include the ability to:

  • Add new, follow-up with, and close out violations from the field
  • Track violations and add photos from your mobile device
  • View community maps with real-time GPS tracking
A screenshot of the APM Property Manager Management Violations tool for mobile devices

Architectural Reviews

Simplify and Accelerate Architectural Reviews

Give your homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.

With AppFolio's architectural review process:

  • Homeowners quickly and easily submit their request along with supporting files, such as images and blueprints
  • The request is electronically routed to the architectural review committee for approval
  • Questions can be answered through in-app communication, keeping all records of the request in one place
A screenshot of the APM Property Manager Architectural Reviews tool

Maintenance

Quickly Track and Resolve Common Area Maintenance Requests

In just a few simple steps, residents can submit common area maintenance requests within the AppFolio Online Portal, which is easily accessible from the mobile app. As a community manager, you can quickly triage to assign vendors if needed, track, and resolve these requests while automatically keeping the homeowner informed of the status.

A screenshot of the APM Property Manager Maintenance tool
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1,960 Doors
Customers are able to send in maintenance requests ... our workers and contractors take pictures after the work is completed and then notify our residents, so they know their requests are being handled in a timely manner.
Chris McCombsMcCombs Commercial Realty

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Vendor Management

Keep Your Vendor Management Within A Single Solution

Give vendors access to view work order details, upload invoices, add notes and photos, and mark their work as complete all within the fully mobile Vendor Portal in AppFolio. All actions a vendor makes in their portal are saved and recorded for easy reference.

A screenshot of the APM Property Manager Estimates tool
A screenshot of the APM Property Manager Management Portals tool for mobile devices

Portals

Boost Efficiency With Mobile-Friendly Self-Service Portals for Your Residents

Reduce the busy work of answering redundant calls and emails with robust online portals for homeowners and board members. Provide them with a one-stop-shop to complete tasks from anywhere, such as submitting architectural and maintenance requests, approving board business, and communicating with your team.

Portals increase team efficiency with:

  • Tracked online requests with a system of record that keeps everyone on the same page
  • Online payments that streamline accounts receivable
  • Instant communication to homeowners and board members with in-app messaging while offering a self-service option so they can get the information they need when they need it.
A screenshot of the APM Property Manager Management Portals tool for mobile devices

Board Member Tracking

Track Board Member Roles and Tenure

Board member tracking allows you to instantly locate current and past board members, so you know who to contact in any situation. Ensure that you have the latest information at all times without having to search other systems or files.

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63+ associations (1,025 doors)
I love the Board Member Tracking feature — we can email the entire board and quickly find board member info just by clicking on a tab.
Matt BremnerPresident, The Property Management Group
A screenshot of the guide titled 'Choosing the Right Community Association Management Software'

Guide to Choosing the Right Community Association Management Software

It's more important than ever to look for a complete solution that meets your needs today and innovates for what's ahead.

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