With AppFolio's all-in-one solution that includes violations, online architectural reviews, and maintenance requests, all accessible from a mobile app, you can easily maintain the property values of the associations you manage.
Boost customer experience and satisfaction.
Save time by streamlining routine tasks and processes.
Increase team efficiency with mobile functionality.
Our community association managers are mobile. It's a mobile business. It's not a sit behind your desk business.
Violations
Keep Your Associations In Check with Mobile Violations
With AppFolio's mobile violations, you can say goodbye to point solutions, as you log violations, write and send letters, and track the status of previous violations in one mobile-friendly system. Move seamlessly from the field to the office, and enjoy end-to-end violation processing within AppFolio.
AppFolio's fully digital violation tracking capabilities include the ability to:
Architectural Reviews
Simplify and Accelerate Architectural Reviews
Give your homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.
With AppFolio's architectural review process:
Maintenance
Quickly Track and Resolve Common Area Maintenance Requests
In just a few simple steps, residents can submit common area maintenance requests within the AppFolio Online Portal, which is easily accessible from the mobile app. As a community manager, you can quickly triage to assign vendors if needed, track, and resolve these requests while automatically keeping the homeowner informed of the status.
Customers are able to send in maintenance requests ... our workers and contractors take pictures after the work is completed and then notify our residents, so they know their requests are being handled in a timely manner.
Vendor Management
Keep Your Vendor Management Within A Single Solution
Give vendors access to view work order details, upload invoices, add notes and photos, and mark their work as complete all within the fully mobile Vendor Portal in AppFolio. All actions a vendor makes in their portal are saved and recorded for easy reference.
Portals
Boost Efficiency With Mobile-Friendly Self-Service Portals for Your Residents
Reduce the busy work of answering redundant calls and emails with robust online portals for homeowners and board members. Provide them with a one-stop-shop to complete tasks from anywhere, such as submitting architectural and maintenance requests, approving board business, and communicating with your team.
Portals increase team efficiency with:
Board Member Tracking
Track Board Member Roles and Tenure
Board member tracking allows you to instantly locate current and past board members, so you know who to contact in any situation. Ensure that you have the latest information at all times without having to search other systems or files.
I love the Board Member Tracking feature — we can email the entire board and quickly find board member info just by clicking on a tab.
Guide to Choosing the Right Community Association Management Software
It's more important than ever to look for a complete solution that meets your needs today and innovates for what's ahead.
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