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Understanding Your Residents: How Do Their Needs Change in the Summer?

Like any relationship, understanding the needs of your residents starts with an open line of communication. If your residents don’t…

Lights! Camera! Action! Getting the Most From Virtual Property Tours

Still straddling the fence trying to decide if virtual tours are worth the investment, or even necessary, for small multifamily…

Why Are Millennials Rejecting Homeownership? Or Are They?

It’s beginning to look like enticing 25- to 34-year olds into purchasing their first home won’t be easy. According to…

10 Things Successful Property Managers Have Stopped Doing (Webinar Recap)

We recently held a value-packed webinar presented by our very own Nat Kunes, VP of Product at AppFolio. He shared outdated processes…

Three Essential Steps for Turning Around a Problem Property

Our property is in really bad shape. Can you turn it around? How would you respond to a prospective client…

Owner Versus Property Manager: Who Has The Last Word?

We’ve all heard the saying, “The customer is always right.” While every property management firm should strive to respect all…

Establishing Rent Tiers: Low, Med-Range, High: Where Does Your Property Fit?

Managing sales, recruiting/training staff and attracting new owners are top priorities for professional managers.  Naturally, your main focus will fluctuate…

What Amenities Give Your Property a Five-Star Rating with the Student Population?

Imagine you had a crystal ball and could get a detailed list of the most important features and amenities college…

Five Things Every Property Management Purchasing Team Should Know

Developing a formal product procurement policy is essential for property management teams. Clearly defined strategies and processes help you control…