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The past year shaped the community association management industry like never before. From the dramatic shift to remote work to…
by Brittany Benz
At AppFolio, we actively work to create an environment where AppFolians feel respected, supported, and encouraged to be their authentic…
by Stephanie Mitchell
Between keeping track of upcoming vacancies, creating and scheduling work orders, and communicating between maintenance and leasing teams, managing unit…
As the recovery continues and we begin to return to “the way things were,” now is an opportune time to…
by Marc Frenkiel, Sam Watters
In today’s on-demand world, customer service is a key driver in the success of almost every business. It can make…
Across all industries, a new work paradigm is emerging in 2021 — and it calls for a new style of…
by Megan Eales Monroe
New to property management? While handling day-to-day tasks, managing staff, and fostering resident relationships make up a large part of…
Effectively managing a growing property management business requires a lot of patience, flexibility, and perseverance. With dispersed properties and staff,…
The first step in celebrating the Asian Pacific American (APA) experience is acknowledging that it’s not just a singular…
Wow. Things have really changed over the past 15 months. The world has changed. Our personal lives have changed. The…
by Paul Bergeron