Category: Leasing

Are You Focusing or Flailing? Three Tips to Increase Rental Conversion Rates

Let’s face it. Customer service is probably among the top five reasons that consumers are loyal to any business. In…

Setting Boundaries: Establishing Outdoor Decorating and Storage Rules

Establishing resident policies often feels like a walking a tightrope. On one hand, property managers want to set boundaries that keep the community neat and orderly, safe for all residents and attractive to future residents. On the other hand, research shows that today’s tenants want more autonomy when it comes to decorating and creating personal spaces that fit their lifestyle and decorating preferences.

Leasing to Residents Who Travel Frequently

We live in a mobile environment. Not a digitally mobile environment, but a physically mobile environment. Companies often lure skilled professionals with temporary contracts furnished with enticing bonuses and travel packages to fill critical worker shortages. These traveling professionals create opportunities for property managers that are hard to ignore – high salaries, generous rent reimbursements and often, corporate contracts.

With Online Leasing, the Personal Touch Still Seals the Deal

Efficient property management systems empower leasing staff with easy to use tracking and personalization solutions to follow-up on leads and respond quickly via multiple communication channels. AppFolio Property Management software seamlessly integrates administrative processes with customer touch points from the initial inquiry to occupancy — and throughout the tenancy.

AppFolio Mobile Inspections (Webinar Recap)

Today, we hosted a webinar about our awesome new Mobile Inspections functionality featuring Todd Smith, Sr. Training Manager at AppFolio….

The Pros and Cons of Leasehold Improvements: Is it Feasible for your Property?

There are pros and cons associated with allowing residential tenants to invest in leasehold improvements during their tenancy. Deciding if encouraging tenant improvements is right for your property depends on your short-term and long-term financial goals.

Bike Policy: Does Your Property Have One?

It’s summer. Multifamily property managers are more likely to see kids outdoors – playing tag, enjoying the pool, and generally just hanging out after months of sitting behind a school desk. It’s time to get the bike out of winter storage and find out who has the coolest ride, who can pop the longest wheelie and who can make it up the hill without gasping for air.

Tenant Conversations: How to Deliver Bad News Without Ruining the Day

Supply and demand economics dictate price points for residential rental properties – the lower the availability numbers, the higher the base rent. Economics 101 – right? But, supply and demand also pose a few negative challenges for property owners and managers.

10 Mobile Must-Haves For Your Property Management Business

Your owners, residents and future renters are increasingly more mobile, and if your business isn’t ready, they will find a business that is! But being mobile doesn’t just benefit your customers, it can also have a huge impact on your day-to-day operations, saving you time and money.

How Walking Your Neighborhood Could Help Close a Lease

Looking for ways to make your property stand out above the competition? Knowing all of the features of your property’s neighborhood can help you close a lease by communicating the right features to the right renters. The most attractive apartment homes have a good neighborhood walk score.