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Managing resident requests (and in many cases demands) is a common challenge every property manager faces. The reality is that community…
by Rachel Jefferson
Access to screaming fast Wi-Fi and mobile apps that manage everything from fitness plans to doctor appointments—the modern renter relies on technology to…
Property managers understand that a happy resident is likely a repeat resident. But the mood can change quickly if promises aren’t kept (and…
Like any relationship, understanding the needs of your residents starts with an open line of communication. If your residents don’t…
by Bryan Ives
Our property is in really bad shape. Can you turn it around? How would you respond to a prospective client…
by Alexis Hammond
This webinar revealed 8 modern strategies that today’s successful property managers are using to stand out from the competition and improve their customers’ experience.
by Stephanie Vernon
When you consider there are approximately 83 million owned dogs and more than 95.5 million owned cats in the United…
by Elizabeth Millar
We recently held a great webinar presented by Skylar Olsen, Senior Economist at Zillow. She shared current renter trends and insights…
By now most property management professionals know that verbal communication – word choices – is only a small percentage of…
Training property management leasing teams to overcome objections and build rapport with prospective tenants often improves closing rates. There are…
